Shipping & FAQ
We are committed to give you the best experience when purchasing your special gift from us. Our processes ensure your order ships out looking great and on time! Please find answers to some commonly asked questions below:
All gift baskets ship in 1 business day of receiving cleared payment. Standard Ground Shipping is Free.
If you have added a delivery date to your order, then the gift will be delivered / shipped according to the date specified.
We offer free next day local delivery service to the Dayton area region.
Schedule Your Delivery
If you need our gift delivered or shipped out at a certain date, we are happy to do that for you. Just add your required delivery date / shipping date in the "Notes" section while placing your order, and we will take care of the rest!
Within United States
Our entire range of gift baskets and custom gifts are shipped to the 48 contiguous US states. Standard Shipping ( 4-6 business days) is Free.
We don't offer international shipments at this time.
PO Box Shipments
In most cases we cannot ship to PO Boxes. Please contact us to check if a gift can be shipped to a PO box before placing an order.
We use Fedex ground , UPS ground and USPS Priority mail to ship our gifts purchased with Free Standard Shipping. We use Fedex, UPS and USPS for our expedited shipping services.
How does you gift arrive:
We take great care in packaging each gift, so it looks wonderful when it arrives. All items inside the gift baskets are arranged in a manner that is best suited for shipping, to ensure the gift arrives perfectly.
We try our best to not have any substitutions to the items shown in our gifts, but occasionally we may run out of an item or it may be in short supply. In such a case we will need to substitute one or more products in the basket. We provide a close match whenever possible and always substitute with a product of equal or higher value. We may not contact you to discuss substitutions, since this may result in delays in delivery or shipping of your gifts.
We offer a 100% Satisfaction Guarantee on all our gifts. If for any reason you are not fully satisfied, please contact us on 832-782-4620 or email us at firstname.lastname@example.org with your concerns.
If you have additional questions please contact us or call 832-782-4620, and we will be happy to assist you.